Privacy Policy

Last updated: 17 August 2026

Davina Digital Agency is committed to respecting and protecting your personal information. This Privacy Policy explains what information we may collect when you use our website, contact us or work with us, and how that information is used.

Who We Are

Davina Digital Agency is a trading name of Davina Connect Ltd.

Email: info@davinaconnect.co.uk

Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Your name and business name
• Email address and telephone number
• Information you provide through contact or enquiry forms
• Information provided when discussing or purchasing our services
• Communications between you and Davina Digital Agency
• Website usage and technical information collected through analytics or cookies where permitted

How We Use Your Information

We may use personal information to:

• Respond to enquiries
• Provide quotations, proposals and requested services
• Manage our relationship with clients
• Communicate about work being carried out
• Administer and improve our website and services
• Maintain appropriate business and financial records
• Meet legal, regulatory or contractual obligations
• Send marketing communications where we have an appropriate lawful basis to do so

Our Lawful Bases

The lawful basis we rely on depends on why we are using your information. This may include taking steps before entering into a contract, performing a contract, complying with a legal obligation, pursuing legitimate business interests where your rights do not override those interests, or obtaining your consent where required.

Marketing Communications

Where required, we will obtain appropriate consent before sending electronic marketing. You can unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting us.

Who We May Share Information With

We do not sell your personal information. We may share information with trusted service providers where this is necessary to operate our business or deliver agreed services. These may include website, hosting, email, analytics, CRM, marketing, payment, accounting or approved delivery providers.

Information may also be disclosed where required by law or where reasonably necessary to establish, exercise or defend legal rights.

International Data Processing

Some technology or service providers may process information outside the United Kingdom. Where this applies, we take reasonable steps to ensure appropriate data-protection safeguards are in place.

How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including business, contractual, accounting and legal requirements. Retention periods may therefore vary depending on the type of information.

Keeping Your Information Secure

We take reasonable organisational and technical measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

Your Data Protection Rights

Depending on the circumstances, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction or objection, and in some circumstances data portability or withdrawal of consent.

To exercise a data-protection right, contact info@davinaconnect.co.uk.

Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter. You also have the right to raise a concern with the UK Information Commissioner's Office (ICO).

Cookies

Our website may use cookies and similar technologies. Please see our Cookie Policy for more information about how these are used and the choices available to you.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technology or legal obligations change. The latest version will be published on this page.